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Knowledge Management Solutions

Knowledge Management is the strategic backbone within growing organizations which puts in place a supportive social and technical framework to encourage staff to contribute, share and innovate. CCT's experience in designing, building and implementation Knowledge Management (KM) systems for the Construction industry is centered on the principles of Communities of Practice (CoP). CoPs are either formal or informal groups of people with a common purpose and common goals. We help organizations recognize such communities, and then enable them with the best knowledge sharing and capturing technologies including Wiki-based solutions.

We believe that the key principles to building any KM organization need to fanatically support:

  • Connecting: People to communities, people to experts, people to KM tools, people to repositories.
  • Enabling & Facilitating: Conversations, exchanges, collaboration, questions, answers, contributions, engagement and adoption.
  • Monitoring & Reporting: On behaviors, contribution, engagement, organisational dynamics, KM system health, knowledge flows.

On top of the technologies and processes we provide, we also conduct KM workshops and training for our customers to help promote Knowledge Cultures and motivate clients in adopting our approach.